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Sales Counselor & Community Liaison

Sales Counselor & Community Liaison

1551 Franklin St SE
Grand Rapids, MI 49506

Employee Type:

Minimum Experience:
3 Years

Required Degree:
4 Year Degree

Contact Information:
Samantha Bull

Clark is seeking a highly talented Sales Counselor & Community Liaison. This role requires an individual who is skilled at developing a keen understanding of the needs and desires of prospective residents and their family members and a drive to close sales.  In addition, you will proactively build relationships with community members of the Greater Grand Rapids area, in order to enhance referral opportunities.

Essential Job Functions Include:

  • Achieve and exceed sales goals to achieve occupancy levels
  • Develop successful relationships with referral sources
  • Promote the Clark brand and all that our Life Plan Community offers
  • Utilize CRM software to track outgoing contact efforts, current leads, and follow-up results
  • Participate in the Sales team on-call evening, weekend, and holiday rotation

Candidate Requirements:

  • Bachelor’s Degree in Marketing, Sales, Business or a related field required
  • 3-5 years of experience in a relational sales role required.  Experience in the Life Plan Community industry is preferred
  • An understanding assisted living and dementia
  • Ability to build effective relationships with referral sources
  • Sales and business savvy, attention to detail, self-direction and motivation
  • Experience using and managing a CRM system

About Clark:

Clark is a Life Plan Community with a continuum of care. Our staff of professionals are committed to providing excellent service and a warm atmosphere for residents, visitors, and staff. Clark at Keller Lake is located on the South East side of Grand Rapids, nearest to the Cascade area in a beautiful wooded area on Keller Lake. Clark is a growing organization and provides independent living apartment homes, as well as assisted living, memory care, long-term care, and access to other ancillary services.  We pride ourselves on our Life Enrichment Montessori programming to create a high quality of life environment for our residents.

What We Offer:

Clark offers a benefits package that goes above and beyond.*

Benefits-eligible employees can take advantage of:

  • Generous paid-time off (PTO) program including planned time off, sick time, and holidays
  • Medical, dental, and vision plans
  • Clark sponsored Health Savings Account
  • 403(b) program with Clark match and annual contribution (age 21 or older)
  • Extended illness benefits
  • Tuition reimbursement to promote lifelong learning and career advancement
  • Short and long-term disability insurance
  • Life insurance - 100% coverage by Clark
  • Easy access to public transportation
  • Discounts to local and national companies

*Benefits are subject to change without notice.  Benefits details dependent on employment status.

Clark is a drug-free workplace and an Equal Opportunity Employer. For information on careers, call the HR Auto Attendant line at 616-278-6510.