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Concierge at Keller Lake Independent Apartments – NEW!!!

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2499 Forest Hill Ave. SE
Grand Rapids, MI 49546

Minimum Experience:

2 years

Job Status:

Part Time

Required Degree:

High School Diploma or GED

Contact Information:

Human Resources

With the expansion of the Clark at Keller Lake campus, we are looking for friendly, outgoing candidates to fill our Concierge position .  The Concierge will provide support to the Administrative staff and residents at the Keller Lake campus.  The Concierge plays a critical role in ensuring that services to residents, visitors and staff are maintained at the highest possible level.  The Concierge will always treat employees, residents, and guests with compassion, dignity, and respect by effectively listening and communicating with others.  This position will require a high degree of problem-solving and innovation skills.


We have currently have part-time openings.

Job Responsibilities:

  • Greet residents, visitors, and staff in a friendly and professional manner
  • Operate a multi-line phone system.  Answer calls in a polite and friendly manner
  • Work with and support key service areas of the campus and organization
  • Monitor entrance for safety and security
  • Ensure all visitors sign in using the kiosk
  • Assist residents
  • Prepare daily reports and update in-house information system


  • High School Diploma or GED
  • Multi-line phone experience
  • 2 years of relevant work experience
  • Problem solving skills
  • Knowledge of Microsoft Work, Excel, Outlook etc.

About Clark:

Clark is a Life Plan Community with a continuum of care. Our staff of professionals are committed to providing excellent service and a warm atmosphere for residents, visitors, and staff. Clark at Franklin is located on the South East side of Grand Rapids, nearest to the East Grand Rapids area. Clark is a growing organization and provides independent living apartment homes, as well as assisted living, memory care, long-term care, and access to other ancillary services. We pride ourselves on our Life Enrichment Montessori programming to create a high quality of life environment for our residents.

What We Offer:

Clark offers a benefits package that goes above and beyond.*

Benefits-eligible employees can take advantage of:

  • Generous paid-time off (PTO) program including planned time off, sick time, and holidays
  • Medical, dental, and vision plans
  • Clark sponsored Health Savings Account
  • 403(b) program with Clark match and annual contribution (age 21 or older)
  • Extended illness benefits
  • Tuition reimbursement to promote lifelong learning and career advancement
  • Short and long-term disability insurance
  • Life insurance – 100% coverage by Clark
  • Easy access to public transportation
  • Discounts to local and national companies

*Benefits are subject to change without notice. Benefits details dependent on employment status.

Clark is a drug-free workplace and an Equal Opportunity Employer.

Clark values employees and is serious about supporting their health and professional development. We’ve been named on of “West Michigan’s Best and Brightest Companies to Work For” for three years in a row.

If this sounds like you, then please apply for this position. When applying, please include all work history. List your employers, starting with the most current/recent, including self-employment.

Apply Now